Go home on time. Every day.

For companies

More work from the same people, and no client question left waiting

Upload your SOPs and your agents follow them. They prepare quotes, answer client questions, write documents and check the work. Nothing goes to a client until you say so.

Find an implementation partner

The problem

Where your week goes

Slow quotes

Quotes get written after hours. By then the client has gone elsewhere.

45% of construction businesses surveyed have lost work to a slow reply.

Source: Dynamic Business, reporting a CommBank and OpenAI study

Administration

Admin takes the hours you should be billing.

62% of operators surveyed say quoting, invoicing or scheduling takes more of their week than the work itself.

Source: Dynamic Business, reporting a CommBank and OpenAI study

No time off

You never switch off.

73% of small business owners surveyed say they cannot switch off.

Source: Xero

Waiting clients

A client question sits until someone has time.

The client notices the wait.

Knowledge in a few people

Only a few people know how things are done.

When they are busy or away, the work stops.

Hiring

Hiring is slow and costly.

A new person takes months to learn your procedures.

Owners also spend more than six hours a week on financial administration. Source: Thriday

Your team

A team set up like yours

Every agent has a name, one job and a writing style you set. They work in teams, and each one knows what the others do.

  • Agents answer from your own documents and SOPs.
  • If an agent does not know something, it asks. It does not guess.
  • New agents start with everything held for your approval. As you trust them, you let them do more.

SOPs

Your SOPs, followed every time

Upload your SOPs. Your agents follow them to the letter, every time.

  • No SOPs? Ask an agent to write them for you. You read them, change what you like and approve them.
  • When someone is away or leaves, your SOPs stay.

Your assistant

Ask your own assistant

Connect the assistant you already use, such as Claude or ChatGPT. Your people connect theirs too. Ask in plain words, and GHOTED does the work.

  • “What is waiting on me today?”Lists the client questions, the requests to take up and the work held for your release.
  • “What is the most urgent thing to deal with next?”Reads the list and names the item to deal with first.
  • “Draft the proposal for the new job.”Creates a draft for you to read and release.
  • “Summarise yesterday’s meeting with Harbour Joinery.”Reads the meeting summary and the transcript with names.
  • “Add a note that they called about the start date.”Records the call on the client’s record.
  • “Email the quote to Harbour Joinery.”Sends the email from your connected account to a contact on their record.
  • “How can you help me today?”Explains GHOTED and lists the work in front of you.

Each person’s assistant acts as them, with their own permissions. Every request is recorded in Activity.

Your assistantSample company
You

What is waiting on me today?

Your assistant, from GHOTED

Three things wait on you: a client question from Harbour Joinery, a request to take up, and a quote waiting for your approval.

You

Summarise yesterday’s meeting with Harbour Joinery.

Your assistant, from GHOTED

Harbour Joinery wants to start on 3 November and asked for a second colour. Kit revises the quote, and Jo confirms the start date.

You

Email the quote to Harbour Joinery.

Your assistant, from GHOTED

Sent to Sam Ortiz from your email. A copy is saved against Harbour Joinery.

The day

What the team does all day and all night

Agents check for work every hour, day and night. The screens show a sample company.

01

Quotes and estimates

Sol prepares each quote from your price list.

  • Your client sees it only after you approve it.
  • From the sandbox: a sample change request quote cost 46 cents in agent time.
02

Client questions

No client question waits until morning. Agents pick them up every hour, day and night.

  • You see who has each job and where it is up to.
  • Each agent reads the right documents before it answers.
03

Documents

Agents write proposals, specifications and reports in your format.

  • Find any document by asking for it in plain words.
  • Every client question, decision and change request is kept in one list.
04

Checks

Each piece of work passes three checks before you invoice it.

  • Your client signs to accept. You keep a record of exactly what they accepted.
  • Your client sees what the work has cost, against the limit they set.
05

New work

Track every prospect from first contact to signed.

  • Rae writes the first email to each prospect, with something recent about their business.
  • Replies are saved against the prospect.
06

Overnight

The work carries on after your people go home.

  • Every piece of work is recorded, with the result and the cost.
  • Anything that needs you is waiting in the morning.
07

The market

Each week an agent checks for news that affects each client.

  • You decide what the client sees.
08

Meetings and the phone app

The phone app records meetings and shows the work due today.

  • Each meeting keeps a summary and a transcript with names.
  • If you use Claude, it can work with GHOTED directly.
  • Coming soon Agents read your calendar and prepare each meeting.

Control

You stay in charge

  • Nothing goes out without youAnything you hold for approval waits for you. That is a human in the loop.
  • You set the rulesFor each kind of work, choose go ahead, wait for approval or not allowed.
  • A record of everythingEvery piece of agent work is recorded, with the result and the cost.
  • Data in SydneyThe database is in a Sydney data centre. Model calls run under a zero data retention policy.
  • Your own AI accountYou use your own AI account, so you choose the provider and pay them directly.
  • Client sign-inEach client signs in and sees only their own work.

Technology

Built to enterprise standards

Large banks spend millions building systems of agents like this. GHOTED gives a small or medium business the same kind of system, ready in a day.

  • Answers from your own recordsAgents find the right information in your own documents and records before they answer.
  • Only your own dataEvery read and write is checked against the person signed in. Your company reaches only its own data.
  • Signed recordsRequests from connected tools can be signed, so anyone can check later who sent what.
  • Ahead of the standardsThere is no agreed standard for AI agent identity yet. GHOTED already follows the design the standards bodies agree on.

A signed request and the fingerprint of an accepted document, at a sample company.

Examples

Examples by type of business

Every business names its own agents and uses its own words with clients. These examples use sample companies.

Trades

A painting company

The estimator agent drafts each quote from the price list.

  • The owner approves the quote.
  • The homeowner signs the quote in the portal.
  • An enquiry email becomes a draft reply for the owner to approve.

Client wording: quote, site visit, job

Studios

An industrial design studio

Each phase has its own price and its own sign-off.

  • An agent drafts the fee proposal in three phases.
  • The phone app records the briefing with a summary and a named transcript.
  • The client accepts each phase before it is invoiced.

Client wording: fee proposal, briefing, project

Practices

An accounting practice

Client letters and client questions are kept in one place.

  • An agent drafts the letter setting out the work, from the client’s records.
  • A partner approves the letter, and the client signs it.
  • Each question stays open until the client answers it.

Client wording: letter of terms, consultation, job

Agencies

A marketing agency

Monthly reports and change requests are shown with the cost of the work.

  • An agent drafts the monthly report from the client’s records.
  • Each change request has a price before work starts.
  • The client sees what has been spent against the limit they set.

Client wording: campaign, change request, report

Questions owners ask

Does a person check what an agent writes?

Yes, for any kind of work you choose. That work waits until you approve it. Every piece of agent work is recorded.

How soon is the team working?

A certified partner sets you up with a ready-made team for your industry. Your team is working the same day.

Where is our data held?

The database is in a Sydney data centre. Model calls run under a zero data retention policy. You bring your own model key, so you choose the model provider.

Can agents answer our email enquiries?

Yes. Connect your email, and agents draft a reply to each enquiry for you to approve. Every tool in a connected system starts switched off, and you turn on each one.

Do our clients still deal with our people?

Yes. Your people decide what goes to a client, and each agent writes in the style you set.

Find an implementation partner

Go home on time. Every day.

Your accountant, bookkeeper or IT provider may already be a GHOTED partner. Ask them, or send them the partner page.

Send your adviser the partner page